PhotoFixer

Google Photos Storage Full: What to Do

By Josep Mampel Marques, updated

When Google Photos storage is full, you have three ways out: free up space (empty the trash, delete large files and emails, or convert photos to Storage saver), buy more storage, or move your photos somewhere else. Until you do one of them, Google says you can't back up photos and videos to Google Photos, you can't upload to Google Drive, and Gmail may be affected. If you plan to delete or move anything, export a copy first: deleting is permanent and Google says downloading does not remove anything from its servers.

What full storage does

Google says each account includes up to 15 GB of storage, shared across Gmail, Google Drive and Google Photos. When you are over the limit:

Google also says that content becomes eligible for deletion after 2 years over the quota, that it will contact you at least 3 months before, and that this can affect content across Gmail, Photos and Drive. Separately, Google says content in Photos may be deleted if you are inactive in Google Photos for 2 years or more.

Option 1: free up space

  1. See what is using space. In Google Drive, click Storage in the left menu to list files from largest to smallest. Photos, Gmail and Drive all draw from the same pool, so a full account is not always full of photos.
  2. Empty the trash and spam. Google says items in the trash and spam folders of Gmail, Drive and Photos count until you permanently delete them. The Photos trash is at photos.google.com/u/0/trash. Check before you empty it: Google warns deleting many files at once can cause permanent loss.
  3. Delete big emails. Google suggests searching Gmail for has:attachment larger:10M to find large attachments.
  4. Convert to Storage saver. Google Photos has a Recover storage setting that converts already-backed-up Original quality items to Storage saver. Google says Storage saver resizes photos over 16 MP to 16 MP and videos over 1080p to 1080p, and that you can recover storage only once a day.

Allow time for the number to move: Google says it can take 48 to 72 hours to update after deleting many files, though it suggests extra cleanup steps if the account is still full after 30 minutes.

Option 2: buy more storage

Google says Google One increases your total storage across Drive, Gmail and Photos. Google's pages describing prices differ by country and change often, so check the figure on your own account rather than trusting a number in a third-party guide.

Option 3: move your photos out

If you do not want to pay, move the library elsewhere and then delete from Google. Compare the routes:

RouteWhat to know
Takeout to your diskWhole library, available to personal and (if allowed) work accounts; metadata in .json files
Direct transferPersonal accounts only; leaves originals in Google; destination needs space too
Download in batchesFine for an album, slow for everything

See how to download Google Photos with Takeout. If the export fails, Google suggests a smaller archive size, fewer products or a computer rather than a phone (fixes here). Note that exporting needs somewhere to put the files, and a Takeout delivered to Google Drive counts toward the very storage that is full.

The safe order

  1. Export with Takeout and download every part.
  2. Run the zips through PhotoFixer so dates, places and captions are inside the files. It runs in your browser and uploads nothing.
  3. Open photos from several years, a screenshot and a video in the fixed copy. A fuller method is in checking nothing is missing.
  4. Keep the fixed copy in at least two places.
  5. Only then delete from Google Photos, and empty the trash.

One catch: if you convert existing photos to Storage saver before exporting, Takeout will hold the resized copies, so export first if you want the originals.

FAQ

What happens when my Google storage is full?

Google says you can still access your account, but you can't upload new files to Google Drive or back up photos and videos to Google Photos, and sending and receiving Gmail can be affected.

Will Google delete my photos if I stay over the limit?

Google says your content will be eligible for deletion when you have been over your storage quota for 2 years, and that it will contact you at least 3 months before that.

Does the Google Photos trash free up space?

Items in the trash count toward your limit until you permanently delete them. Google also says storage can take up to 48 to 72 hours to update after you delete many files at once.

Sources