PhotoFixer

Google Takeout Not Downloading or Keeps Failing

By Josep Mampel Marques, updated

When Google Takeout will not download or keeps failing, Google's own advice is to export fewer products (ideally only Google Photos), choose a smaller archive size, use a desktop computer rather than a phone, or have the archive delivered to a cloud storage service instead of downloading it. If the export itself failed, create a new one. Remember that each archive expires in about 7 days and can be downloaded 5 times, after which you need a new export. The fixes below follow Google's Takeout help, with the cause first.

Quick checklist

  1. Are you on a computer? Google recommends a desktop computer, not a mobile device.
  2. Is Google Photos the only product selected?
  3. Is the link less than about 7 days old, and has each part been downloaded fewer than 5 times?
  4. Is there enough free space on the disk you are saving to, for all parts?
  5. Is it a work or school account? An administrator may have disabled downloads.

The export failed or never arrives

The download stops or the file is broken

Large archives over a slow or unstable connection are the usual cause. Ente's guide notes that downloading 50 GB files on a bad connection can take several attempts.

  1. Request a smaller archive size. Google lists this first. Smaller parts are quicker to retry: a failed 10 GB part costs far less than a failed 50 GB one.
  2. Download parts one at a time. If downloads keep breaking, retrying a single part on its own is easier to watch and wastes fewer attempts.
  3. Use a cloud destination. Google suggests exporting to a storage service such as Box. Takeout can also deliver to Google Drive, Dropbox or Microsoft OneDrive. Drive delivery counts toward your Google storage, and Box skips files larger than your Box upload limit.
  4. Watch the 5-download limit. Every attempt counts, so do not restart a part more often than needed.

A part that downloaded fully but will not open is covered in Google Takeout multiple zip files, including the zip versus tgz choice.

The link expired or stopped working

Google says your archive expires in about 7 days and that each archive can be downloaded 5 times. Once either limit is reached, the only option is a new export. Plan to download all parts within a few days of the email arriving.

Photos are missing from the export

For direct transfers to another service, Google lists items that are never transferred, including Locked Folder content, trash, unsaved memories and the video part of Motion Photos and Live Photos.

The iCloud transfer fails or stops

Once you have every part

  1. Keep the parts as they are; there is no need to unzip or merge them.
  2. Open PhotoFixer and choose all of them at once. It reads them in the browser without uploading anything, and in Chrome and Edge it writes the result straight to your disk.
  3. Press Fix my photos: every file gets its real date as the file date, JPEGs without EXIF also get the location and description, and videos get their creation date. Background in how to download Google Photos with Takeout.

If the option is missing on a work or school account, see Google Takeout for Workspace accounts. If you want to avoid Takeout altogether, these are the alternatives.

FAQ

How many times can I download a Takeout archive?

Google says each archive can be downloaded 5 times. After that, or after the archive expires in about 7 days, you need to request a new export.

Can I export only part of my photos, for example one year?

Google says exporting by time period isn't supported. You can leave out albums, but year folders cannot be picked by date in Takeout.

Why is the iCloud option missing in Takeout?

Apple says the option only appears if the service is available for your account. It is not offered for child accounts or Managed Apple Accounts, and imports cannot run while Advanced Data Protection is on.

Sources